Website www.dell.com
Eligibility Any Graduate
Experience 0 - 4 yrs
Location Chennai
Job Role Team Member
JOB SUMMARY:Company Profile:
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.
Job Description:
Team member would have to research, analyze and take necessary follow up steps to ensure each claim is being addressed effectively, efficiently and timely (within the SLA).
Team member would be assigned to one or two client processes based on the requirement.
Responsibilities:
1. Follow the AR workflow process.
2. Document findings and suggest/take next step for resolutions.
3. Conduct quality check and provide feedback to team members.
Requirements
1. English Voice and Accent skills.
2. Established working knowledge and demonstrate resolution on claims (Accounts Receivable- US Healthcare).
3. Basic knowledge in MS office.
Preferences:
1. Educational qualification:Graduate
2. Shift details: AR/ Night Shift
3. Experience in specific domain: 0 - 24 + months calling experience with US Healthcare industry. Freshers can also apply
4. Candidates who have more than once absconded from an organization.
Documents Required:
1. Updated Resume
2. Photo ID proof & a passport Size photo
Please bring your friends along with you.
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