Experience: 3 to 5 yrs.
Demonstrate the use of selling skills by becoming familiar with all of the product offerings:
o To assist the Guest with product choices and suggest add-on items to increase items per transaction and average sale as well as Buyer Protection Plan, Loyalty, Instant Credit, and Very Important Baby programs.
o To ask open-ended and fact finding questions to determine the right product needs for a Guest. o To use acquired knowledge to add-on additional merchandise to the original sale.
o To deliver supreme service using the STAR model with all of our Guests, Every Day, Every Time.
Utilize strong Communication skills verbal, non-verbal and display active listening to assist Guests in making their purchases
Learn safety requirements for all Gear products and communicate them to Guests
Use Make the Sale concepts to ensure that we are meeting the Guest needs
Drive sales in Hi Kids department by achieving set goals
Resolve problems and guest issues rapidly
Assist multiple Guests and provide excellent guest service
Work together with peers and ensure all our Guests needs are met and exceeded
Excellent follow up skills
Communicate out of stock and other Guest impacting issues to Supervisor immediately
Ensure that all displays are in working order for the Guests to demo and that the area is neat and shoppable at all times
Utilize specific technology in department (store systems) to look up merchandise, etc.
CANDIDATES SHOULD BE 25-35 YEARS OLD
o To assist the Guest with product choices and suggest add-on items to increase items per transaction and average sale as well as Buyer Protection Plan, Loyalty, Instant Credit, and Very Important Baby programs.
o To ask open-ended and fact finding questions to determine the right product needs for a Guest. o To use acquired knowledge to add-on additional merchandise to the original sale.
o To deliver supreme service using the STAR model with all of our Guests, Every Day, Every Time.
Utilize strong Communication skills verbal, non-verbal and display active listening to assist Guests in making their purchases
Learn safety requirements for all Gear products and communicate them to Guests
Use Make the Sale concepts to ensure that we are meeting the Guest needs
Drive sales in Hi Kids department by achieving set goals
Resolve problems and guest issues rapidly
Assist multiple Guests and provide excellent guest service
Work together with peers and ensure all our Guests needs are met and exceeded
Excellent follow up skills
Communicate out of stock and other Guest impacting issues to Supervisor immediately
Ensure that all displays are in working order for the Guests to demo and that the area is neat and shoppable at all times
Utilize specific technology in department (store systems) to look up merchandise, etc.
CANDIDATES SHOULD BE 25-35 YEARS OLD
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