Company Quick Heal Technologies Pvt Ltd
Website www.quickheal.com
Eligibility BCA/BTech/BE/Diploma/BSc/MCA
Experience 0 - 1 yrs
Location Nasik
Job Role Trainee Engineer Level 1
JOB SUMMARY:
Company Profile :
Quick Heal Technologies Pvt. Ltd. is a leading IT security solutions and ISO 9001 certified company. The solutions are well integrated systems that simplify IT security management across the length and depth of devices and on multiple platforms. They are customized to suit consumers, small businesses, Government establishments and corporate houses.
Job Description :
1. To attend maximum calls of customers via telephonic support
2. Guide customers for doing certain procedures for Quick Heal products.
3. To answer various technical queries of customers
4. To check occurrence of problem & symptoms in ideal conditions
5. Basic troubleshooting of technical problems
6. Collection of information required to escalate to next Level
Candidate Profile:
1. Good knowledge of Operating System & Networking.
2. Good communication skills.
3. Basic troubleshooting skills and analytical skills, product knowledge.
Website www.quickheal.com
Eligibility BCA/BTech/BE/Diploma/BSc/MCA
Experience 0 - 1 yrs
Location Nasik
Job Role Trainee Engineer Level 1
JOB SUMMARY:
Company Profile :
Quick Heal Technologies Pvt. Ltd. is a leading IT security solutions and ISO 9001 certified company. The solutions are well integrated systems that simplify IT security management across the length and depth of devices and on multiple platforms. They are customized to suit consumers, small businesses, Government establishments and corporate houses.
Job Description :
1. To attend maximum calls of customers via telephonic support
2. Guide customers for doing certain procedures for Quick Heal products.
3. To answer various technical queries of customers
4. To check occurrence of problem & symptoms in ideal conditions
5. Basic troubleshooting of technical problems
6. Collection of information required to escalate to next Level
Candidate Profile:
1. Good knowledge of Operating System & Networking.
2. Good communication skills.
3. Basic troubleshooting skills and analytical skills, product knowledge.
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